Careers

Are you an excellent communicator who is technically inclined? Are you interested in ensuring customer satisfaction and optimizing outcomes for robotic equipment of the future while building your own future? PVA would love to meet you! We are a five-time Albany Business Review Best Places to Work winner and Healthiest Employer. Come see for yourself why we’re an award winning employer.

Job Description: The Customer Success Engineer (Automation) plays a pivotal role in delivering technical expertise and field support for PVA systems and automated dispensing products. Covering the entire product lifecycle—from pre-shipment testing and configuration to installation support, troubleshooting, upgrades, and end-of-life decommissioning, this role is integral to optimizing customer outcomes and system performance. This position is not only the technical face of PVA but also a key driver of customer satisfaction, retention, and overall product value. By ensuring customers achieve consistent uptime and optimal performance, the Technical Customer Training and Test Engineer contributes directly to PVA’s revenue growth, brand reputation, and long-term profitability.

Job Details:

• 8:00 am – 5:00 pm/7:00 am – 4:00 pm Monday-Friday (1st shift)
• Starting pay $25.00 – $33.00 per hour depending on experience.
• Onsite in Halfmoon, NY
• Employment begins with a training period, duration is dependent on existing knowledge and skill level, this position may travel

Job Responsibilities:

• Prepares equipment for in-person or virtual product demonstration (runoff).
• Ensures equipment is working according to the customer expectations prior to customer visit or virtual demonstration.
• Diagnoses and resolves technical issues involving hardware, software, and system integration to ensure the customer’s needs are met.
• Delivers hands-on operator and maintenance training tailored to customer needs.
• Provides technical guidance on best practices for system operation, maintenance, and performance optimization.
• Addresses unexpected issues with prompt, effective solutions.
• Serves as a trusted technical advisor, building long-term relationships and supporting repeat business.
• Gathers and relays customer feedback to improve service offerings and inform product enhancements.
• Interfaces with engineering, production, and sales teams to provide customer insights and suggest product improvements.
• Assists customers with process improvement and optimization.
• Fosters strong customer relationships through run-off, and after shipment service and installations as required.
• Provides feedback regarding manual updates to ensure they are up to date and relevant to customer needs.
• Maintains confidentiality of customer information, 100% of the time.

Skills

• Highly effective communication and listening skills.
• Demonstrates a customer-centric mindset.
• A self-motivated professional who thrives both independently and collaboratively in team environments.
• Performs effectively in fast-paced, dynamic settings, maintaining focus and adaptability.
• Exercises sound judgment and foresight, anticipating potential issues and taking proactive steps to address them.
• Maintains a calm, professional demeanor when navigating challenging or high-pressure situations.
• Efficiently manages multiple projects and competing priorities with urgency, accountability, and follow-through.
• Highly organized, detail-oriented, and analytical, ensuring precision and consistency in work.
• Follows direction with focused attention and reliability, delivering on assigned tasks.
• Exhibits a strong sense of initiative and continuous improvement.
• Demonstrates a willingness to learn and grow in a technical and professional capacity.
• Proficient in Microsoft Office applications, particularly Excel; comfortable with general computer systems and tools.
• Technically inclined, with foundational knowledge in mechanical systems, controls, and software technologies.
• Minimum of an Associate’s degree in Engineering or a related technical field required; Bachelor’s degree preferred.

Job Location: PVA Global Headquarters | Halfmoon, NY

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PVA is hiring programmers to join our growing team in robotic automation. We are a five-time Albany Business Review Best Places to Work and Healthiest Employer award winner, recognized for combining cutting-edge technology with a strong, supportive culture. If you’re ready to take the next step in your programming career, we would love to connect.

Job Description: The Embedded Systems Programmer is responsible for developing and maintaining the software that drives PVA’s advanced manufacturing robotics. This role plays a critical part in ensuring that our machines are programmed accurately, function reliably, and meet customer specifications. The quality and effectiveness of this work directly influence customer satisfaction, project success, and the company’s long-term growth and profitability.

Job Details:

• 7:00 am – 3:30 pm Monday-Friday (1st shift)
• Starting pay $55,640 – $60,000 annually depending on experience
• Onsite in Halfmoon, NY

Job Responsibilities:

• Programs manufacturing robotics using multiple programming languages, following established procedures and instructions to meet customer expectations.
• Completes programming within specified timeframes, considering the complexity and uniqueness of each machine, to ensure goals and expectations are met.
• Sets up PCs within specified timeframes, based on the complexity and uniqueness of each machine.
• Reads and interprets mechanical/electrical schematics to verify accuracy.
• Ensures the product is created according to specification, based on instructions and job tracker, with up to 99% quality.
• Utilizes internal tools to communicate issues or delays during the programming process in real time.
• Ensures equipment remains in optimum working order, and reports any machine interruptions to team leader within one hour of detection.
• Interacts with customers within the value stream or supports other value streams as needed.
• Maintains confidentiality of all customer information.
• Keeps a neat and organized workstation to promote safety and efficiency.

Skills:

• Customer-focused and committed to supporting both internal and external stakeholders.
• Strong verbal communication and listening skills; ensures that information is passed on to others who should be kept informed.
• Self-starter who works independently, and in a fast-paced team environment.
• Exhibits sound judgement.
• Maintains a calm, tactful demeanor when dealing with difficult situations.
• Manages multiple projects and timelines with a sense of urgency and follow through.
• Well organized, analytical, and detail oriented.
• Comfortable working in a structured environment.
• Follows direction with focused attention.
• Exhibits initiative.
• Strong computer skills.
• Proficiency in multiple programming languages, preferred. A successful candidate will be driven and motivated to learn our Motion Controller specific programming language (DMC).
• Associates Degree in Computer Science or relevant programming experience, required.

Job Location: PVA Global Headquarters | Halfmoon, NY

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PVA is hiring a Europe Regional Sales Manager to lead our growing team in robotic automation. We are a company distinguished by our commitment to technological innovation with a collaborative, supportive workplace culture. The ideal candidate is a driven sales professional with a strategic mindset, prepared to lead regional growth initiatives and take on new challenges in a dynamic manufacturing industry. If you’re ready to take the next step in your sales career, we would love to connect.

Job Description: PVA is seeking an experienced and results-oriented Europe Regional Sales Manager to drive strategic sales initiatives and oversee regional office operations to maximize revenue growth and market expansion. This position is critical to PVA in building strong customer relationships, optimizing sales performance, and ensuring operational excellence across the European market.

Job Details:

• 8:30 am – 5:00 pm Monday-Friday
• Starting pay $120,000 – $160,000 USD annually depending on experience, plus commission
• Onsite in Helmond, Netherlands
• English proficiency required
• Frequent travel required

Job Responsibilities:

• Manages the operational efficiency of the Helmond office.
• Meets goals by growing revenue, market share, and gross profit for European territory by a minimum of 5% per year.
• Identifies and capitalizes on emerging business opportunities, partnerships, and key accounts.
• Leads and supports a team of field service technicians responsible for installation, maintenance, and technical support of equipment.
• Develops and reviews business and sales plans for the European territory, ensuring alignment with global company objectives.
• Oversees channel partners and manufacturers’ representatives.
• Establishes and nurtures relationships with key customers, fostering trust, loyalty, and long-term business partnerships through proactive communication and personalized engagement.
• Schedules and conducts face-to-face meetings with potential and existing customers.
• Prepares quotes for customer review.
• Inputs customer data into CRM system on a real-time basis.
• Learns and understands PVA products to successfully communicate and present solutions to potential and existing customers
• Facilitates contract hand-off to project execution team.
• Maintains confidentiality of customer information.
• Monitors the competitive landscape, identifies potential products to be developed and offered on an international/regional basis.
• Travel and attends trade shows.
• Build and maintain strong collaboration across global teams and departments, fostering mutual respect and professionalism in all interactions.
• Engage effectively with global customers, colleagues, and internal departments through in-person meetings, written correspondence, and email communication.
• Serves as a positive role model, exemplifying PVA’s values through actions and attitude.
• Communicates expectations to the team in a humble, clear, and detailed manner.
• Proactively contributes ideas and suggestions to leaders to support continuous improvement and innovation.
• Ensure compliance with all employment laws, company policies, guidelines and procedures and partners with leadership, as needed.

Skills:

• Demonstrates a customer-centric mindset, dedicated to delivering exceptional support to both internal and external stakeholders.
• Strong verbal communication and listening skills; ensures that information is passed on to others who should be kept informed.
• A self-motivated professional who thrives both independently and collaboratively in team environments.
• Performs effectively in fast-paced, dynamic settings, maintaining focus and adaptability.
• Exhibits sound judgement; anticipates the implications and consequences of situations and takes appropriate action to be prepared for possible contingencies.
• Maintains a calm, professional demeanor when navigating challenging or high-pressure situations.
• Efficiently manages multiple projects and competing priorities with urgency, accountability, and follow-through.
• Highly organized, detail-oriented, and analytical, ensuring precision and consistency in work.
• Creates vision and develops direction to ensure focused attention.
• Exhibits a strong sense of initiative and continuous improvement.
• Creates cost-effective solutions.
• Proficient in Microsoft Office applications, particularly Excel; comfortable with general computer systems and tools.
• Knowledge of industrial robots, machinery, electrical and fluid mechanics, electronics, and modeling/drawing software. required.
• Minimum ten (10)+ years’ experience with proven success selling engineered products.
• Minimum five (5)+ years of leadership experience, required.
• Proven success of progressively growing a business or territory by 10%.
• Bachelor’s degree in business or related field, required.
• Travel required.

Job Location: Helmond, Netherlands

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Are you technically inclined with excellent communication skills? Are you interested in working closely with customers to ensure equipment meets their expectations? PVA would love to meet you! We are a five-time Albany Business Review Best Places to Work winner and Healthiest Employer. Come see for yourself why we’re an award-winning employer.

The Service Engineer – Western US provides technical service for the systems and products sold by PVA. This position helps customers maximize value of products from pre shipment through end of life. The ideal candidate for this role will have mechanical aptitude with excellent interpersonal and problem solving skills. This position requires frequent travel, relocation not necessary, however preferred locations include Denver, CO; Phoenix, AZ; Salt Lake City, UT; California (Los Angeles/San Francisco/San Diego/San Jose and surrounding areas). 

Job Details:

• Remote role with heavy domestic travel.
• Starting pay $25.00 – $35.00 per hour depending on experience.
• This position is based in the Western United States and requires an onsite training period at the start of employment in Upstate New York, duration is dependent on existing knowledge level.

Job Description:

• Provides onsite support and installations at customer locations.
• Solves problems, diagnoses and resolves issues to ensure customer needs are met.
• Answers direct questions and resolves issues from customers.
• Manages and updates individual service tickets throughout the day to identify any urgent customer needs.
• Ensures equipment is working properly on customer site to meet customer expectations.
• Assists customers with process improvement and optimization.
• Discerns whether issues are warranty related or at the customer’s expense.
• Fosters strong customer relationships through onsite visit, and after shipment service and installations as required.
• Provides feedback regarding manual updates to ensure they are up to date and relevant to customer needs.
• Leads, assists and supports team members when performing runoff, installation, rework installation, or onsite service.
• Shares information learned from customer within department.
• Maintains expert level technical knowledge of PVA product line.
• Maintains confidentiality of customer information, 100% of the time.

Skills:

• Customer centric, committed to supporting the internal and external customer.
• Strong verbal communication and listening skills.
• Self-starter who works independently and in a team environment.
• Exhibits sound judgement; anticipates the implications and consequences of situations and takes appropriate action to be prepared for possible contingencies.
• Maintains a calm, tactful demeanor when dealing with difficult situations.
• Manages multiple projects and timelines with a sense of urgency and follow through.
• Well organized, analytical, and detail oriented.
• Follows direction with focused attention.
• Exhibits initiative.
• Willing to learn.
• Strong computer and excel skills.
• Must be technically inclined (mechanical, controls, software, etc.).
• Minimum one (1)+ year of technical service and commercial experience, preferred.
• Associate degree in engineering, preferred.

Job Location: Remote, United States

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