Careers

Are you an excellent communicator who is technically inclined? Are you interested in ensuring customer satisfaction and optimizing outcomes for robotic equipment of the future while building your own future? PVA would love to meet you! We are a five-time Albany Business Review Best Places to Work winner and Healthiest Employer. Come see for yourself why we’re an award winning employer.

Job Description: The Customer Success Engineer (Automation) plays a pivotal role in delivering technical expertise and field support for PVA systems and automated dispensing products. Covering the entire product lifecycle—from pre-shipment testing and configuration to installation support, troubleshooting, upgrades, and end-of-life decommissioning, this role is integral to optimizing customer outcomes and system performance. This position is not only the technical face of PVA but also a key driver of customer satisfaction, retention, and overall product value. By ensuring customers achieve consistent uptime and optimal performance, the Technical Customer Training and Test Engineer contributes directly to PVA’s revenue growth, brand reputation, and long-term profitability.

Job Details:

• 8:00 am – 5:00 pm/7:00 am – 4:00 pm Monday-Friday (1st shift)
• Starting pay $25.00 – $33.00 per hour depending on experience.
• Onsite in Halfmoon, NY
• Employment begins with a training period, duration is dependent on existing knowledge and skill level, this position may travel

Job Responsibilities:

• Prepares equipment for in-person or virtual product demonstration (runoff).
• Ensures equipment is working according to the customer expectations prior to customer visit or virtual demonstration.
• Diagnoses and resolves technical issues involving hardware, software, and system integration to ensure the customer’s needs are met.
• Delivers hands-on operator and maintenance training tailored to customer needs.
• Provides technical guidance on best practices for system operation, maintenance, and performance optimization.
• Addresses unexpected issues with prompt, effective solutions.
• Serves as a trusted technical advisor, building long-term relationships and supporting repeat business.
• Gathers and relays customer feedback to improve service offerings and inform product enhancements.
• Interfaces with engineering, production, and sales teams to provide customer insights and suggest product improvements.
• Assists customers with process improvement and optimization.
• Fosters strong customer relationships through run-off, and after shipment service and installations as required.
• Provides feedback regarding manual updates to ensure they are up to date and relevant to customer needs.
• Maintains confidentiality of customer information, 100% of the time.

Skills

• Highly effective communication and listening skills.
• Demonstrates a customer-centric mindset.
• A self-motivated professional who thrives both independently and collaboratively in team environments.
• Performs effectively in fast-paced, dynamic settings, maintaining focus and adaptability.
• Exercises sound judgment and foresight, anticipating potential issues and taking proactive steps to address them.
• Maintains a calm, professional demeanor when navigating challenging or high-pressure situations.
• Efficiently manages multiple projects and competing priorities with urgency, accountability, and follow-through.
• Highly organized, detail-oriented, and analytical, ensuring precision and consistency in work.
• Follows direction with focused attention and reliability, delivering on assigned tasks.
• Exhibits a strong sense of initiative and continuous improvement.
• Demonstrates a willingness to learn and grow in a technical and professional capacity.
• Proficient in Microsoft Office applications, particularly Excel; comfortable with general computer systems and tools.
• Technically inclined, with foundational knowledge in mechanical systems, controls, and software technologies.
• Minimum of an Associate’s degree in Engineering or a related technical field required; Bachelor’s degree preferred.

Job Location: PVA Global Headquarters | Halfmoon, NY

Apply Now

PVA is hiring programmers to join our growing team in robotic automation. We are a five-time Albany Business Review Best Places to Work and Healthiest Employer award winner, recognized for combining cutting-edge technology with a strong, supportive culture. If you’re ready to take the next step in your programming career, we would love to connect.

Job Description: The Embedded Systems Programmer is responsible for developing and maintaining the software that drives PVA’s advanced manufacturing robotics. This role plays a critical part in ensuring that our machines are programmed accurately, function reliably, and meet customer specifications. The quality and effectiveness of this work directly influence customer satisfaction, project success, and the company’s long-term growth and profitability.

Job Details:

• 7:00 am – 3:30 pm Monday-Friday (1st shift)
• Starting pay $55,640 – $60,000 annually depending on experience
• Onsite in Halfmoon, NY

Job Responsibilities:

• Programs manufacturing robotics using multiple programming languages, following established procedures and instructions to meet customer expectations.
• Completes programming within specified timeframes, considering the complexity and uniqueness of each machine, to ensure goals and expectations are met.
• Sets up PCs within specified timeframes, based on the complexity and uniqueness of each machine.
• Reads and interprets mechanical/electrical schematics to verify accuracy.
• Ensures the product is created according to specification, based on instructions and job tracker, with up to 99% quality.
• Utilizes internal tools to communicate issues or delays during the programming process in real time.
• Ensures equipment remains in optimum working order, and reports any machine interruptions to team leader within one hour of detection.
• Interacts with customers within the value stream or supports other value streams as needed.
• Maintains confidentiality of all customer information.
• Keeps a neat and organized workstation to promote safety and efficiency.

Skills:

• Customer-focused and committed to supporting both internal and external stakeholders.
• Strong verbal communication and listening skills; ensures that information is passed on to others who should be kept informed.
• Self-starter who works independently, and in a fast-paced team environment.
• Exhibits sound judgement.
• Maintains a calm, tactful demeanor when dealing with difficult situations.
• Manages multiple projects and timelines with a sense of urgency and follow through.
• Well organized, analytical, and detail oriented.
• Comfortable working in a structured environment.
• Follows direction with focused attention.
• Exhibits initiative.
• Strong computer skills.
• Proficiency in multiple programming languages, preferred. A successful candidate will be driven and motivated to learn our Motion Controller specific programming language (DMC).
• Associates Degree in Computer Science or relevant programming experience, required.

Job Location: PVA Global Headquarters | Halfmoon, NY

Apply Now

PVA is hiring a Field Service Technician to join our growing team in robotic automation. We are a five-time Albany Business Review Best Places to Work and Healthiest Employer award winner, recognized for combining cutting-edge technology with a strong, supportive culture. If you’re ready to take the next step in your field service career, we would love to connect!

Job Description: The Field Service Technician provides technical service for PVA’s advanced manufacturing robotics. This position helps customers maximize value of products from pre shipment through end of life. The ideal candidate for this role will have mechanical aptitude with excellent interpersonal and problem solving skills. This position is based in our Halfmoon, NY office and requires frequent travel.

Job Details:

• 7:00 am – 4:00 pm/8:00 am – 5:00 pm Monday-Friday in-office schedule
• Heavy domestic travel
• Starting pay $25.00 – $35.00 per hour depending on experience.
• On-the-job training provided

Job Responsibilities:

• Provides onsite support and installations at customer locations.
• Solves problems, diagnoses and resolves issues to ensure customer needs are met.
• Answers direct questions and resolves issues from customers.
• Manages and updates individual service tickets throughout the day to identify any urgent customer needs.
• Ensures equipment is working properly on customer site to meet customer expectations.
• Assists customers with process improvement and optimization.
• Discerns whether issues are warranty related or at the customer’s expense.
• Fosters strong customer relationships through onsite visit, and after shipment service and installations as required.
• Provides feedback regarding manual updates to ensure they are up to date and relevant to customer needs.
• Leads, assists and supports team members when performing runoff, installation, rework installation, or onsite service.
• Shares information learned from customer within department.
• Maintains expert level technical knowledge of PVA product line.
• Maintains confidentiality of customer information, 100% of the time.

Skills:

• Highly effective communication and listening skills.
• Demonstrates a customer-centric mindset.
• A self-motivated professional who thrives both independently and collaboratively in team environments.
• Performs effectively in fast-paced, dynamic settings, maintaining focus and adaptability.
• Exercises sound judgment and foresight, anticipating potential issues and taking proactive steps to address them.
• Maintains a calm, professional demeanor when navigating challenging or high-pressure situations.
• Efficiently manages multiple projects and competing priorities with urgency, accountability, and follow-through.
• Highly organized, detail-oriented, and analytical, ensuring precision and consistency in work.
• Follows direction with focused attention and reliability, delivering on assigned tasks.
• Exhibits a strong sense of initiative and continuous improvement.
• Demonstrates a willingness to learn and grow in a technical and professional capacity.
• Proficient in Microsoft Office applications, particularly Excel; comfortable with general computer systems and tools.
• Technically inclined, with foundational knowledge in mechanical systems, controls, and software technologies.
• Minimum one (1)+ year of technical service and commercial experience, preferred.
• Associate degree in engineering, preferred.

Job Location: Remote, United States

Apply Now

Apply Now

PVA is hiring a Project Engineer to join our growing team in robotic automation. We are a five-time Albany Business Review Best Places to Work and Healthiest Employer award winner, recognized for combining cutting-edge technology with a strong, supportive culture. If you’re ready to take the next step in your engineering career, we would love to connect!

Job Description:The Project Engineer (Mechanical) is responsible for innovating and designing custom robotic machines sold by PVA. This position follows machines from design through shipment and ensures customer satisfaction via design, requirements and budget alignment, and timeframe.

Job Details:

• 7:00 am – 4:00 pm or 8:00 am – 5:00 pm Monday-Friday (1st shift)
• Starting pay is $75,000 – $100,000 per year depending on experience
• Onsite 5 days/week in Halfmoon, NY

Job Responsibilities:

• Designs and develops machine documents and submits models to CAD group to create diagrams and generate full bill for parts.
• Review sales orders and interprets engineering needs to deliver an on-time, complete, and accurate design and documentation package.
• Monitors project to ensure that goals and customer expectations are met, and product is developed on schedule.
• Facilitates project kick-off meeting.
• Coordinates with other departments to develop project schedule.
• Answers questions, manages expectations and acceptance criterion, and fosters customer relationships throughout the design process.
• Partners with purchasing and internal shops to order parts for on time delivery.
• Organizes and facilitates Engineering Cross Review to assess and ensure design meets the needs of the customer and company.
• Interprets safety codes so that equipment meets specifications on every design.
• Conducts meetings to gain customer approval of all specifications prior to manufacturing.
• Creates test run-off document, post run-off punch list, and conducts customer run-off acceptance meeting.

Skills:

• Demonstrates a customer-centric mindset, dedicated to delivering exceptional support to both internal and external stakeholders.
• Strong verbal communication and listening skills; ensures that information is passed on to others who should be kept informed.
• A self-motivated professional who thrives both independently and collaboratively in team environments.
• Performs effectively in fast-paced, dynamic settings, maintaining focus and adaptability.
• Exhibits sound judgement; anticipates the implications and consequences of situations and takes appropriate action to be prepared for possible contingencies.
• Maintains a calm, professional demeanor when navigating challenging or high-pressure situations.
• Efficiently manages multiple projects and competing priorities with urgency, accountability, and follow-through.
• Highly organized, detail-oriented, and analytical, ensuring precision and consistency in work.
• Creates vision and develops direction to ensure focused attention.
• Exhibits a strong sense of initiative and continuous improvement.
• Creates cost-effective solutions.
• Strong computer and excel skills.
• Knowledge of industrial robots, machinery, electrical and fluid mechanics, electronics, and modeling/drawing software. required.
• Minimum three (3)+ years of custom engineering and design required.
• Bachelor’s degree in engineering, required.

Job Location: PVA Global Headquarters | Halfmoon, NY

Apply Now